Superbaje's Privacy Policy & Data Protection

superbajeWe collect certain information when you register and use our services. This data is necessary to provide you with the best experience and ensure platform security.

We only collect information that is strictly necessary to provide our services and ensure security. Collecting unnecessary or excessive data goes against our policy.

Superbaje is fully transparent about how your data is handled. We never use your information in ways you're unaware of. Below, we clearly outline the purposes for which your data is used.

• Account creation & management — to keep your account active and verify your identity.
• Payment processing — to securely complete deposits and withdrawals.
• Customer Support — To resolve your issues and answer your questions.
• Fraud prevention — to ensure account and financial security.
• Legal compliance — to meet regulatory requirements.
• Platform improvement — to enhance the user experience using anonymized analytics.
• We do not sell your data to advertisers.
• We never send promotional messages without your consent.

Superbaje does not sell or rent your personal information to any third party. However, limited data may be shared with trusted partners solely to operate our services.

Situations where data may be shared:

• Payment Processor: Only the information necessary to process transactions is shared with the payment gateway.
• Game Providers: Data necessary to manage gameplay and ensure your gaming experience.
• Law Enforcement: Only specific data, when required by a court order or legal obligation.
• Licensing Authority: To regulatory authorities to maintain our gaming license.
• No data is shared with advertising companies or data brokers.

Cookies and similar technologies are used on the superbaje website and app. These enhance your browsing experience and help the platform function properly.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

We retain your data only for as long as necessary. Data is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal requirements.

• Account Information: Up to 5 years after account closure (for legal purposes).
• Financial Records: 7 years (as required by financial regulatory authorities).
• Gaming Logs: 3 years (for dispute resolution).
• Support Conversations: 2 years.
• Marketing Preferences: Deleted immediately upon opt-out.

Under superbaje's Privacy Policy, you have certain important rights that you may exercise at any time.

To exercise any of these rights, email us at: privacy@superbaje.app — We will respond within 30 days.

Superbaje is strictly for adults (18 years of age or older). We do not knowingly collect information from children or minors. Age verification is carried out at registration, and no one under 18 is permitted to create an account.

Superbaje may update this Privacy Policy from time to time. For significant changes, we will notify you via email or a platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update will always be displayed at the top of the page.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We provide support in Bengali.

If you are not satisfied after contacting us, you have the right to file a complaint with the relevant data protection authority in your country. We will fully cooperate with all legal processes.